BM
Bongisa M

1 reviews | Active since Mar 2015

21 Sept 2015, 14:24

RUDE/***********/BAD ATTITUDE

Dear Telkom<br> <br> How long does it take to investigate ive been waiting for a call since beginning of September still nothing over and above that I went back to the shop(Telkom) and that sales person told me straight in my face that i should just return the device if I have a problem with paying how rude is that ...IS THAT THE KIND OF TRAINING YOU GIVE TO SALES CONSULTANTS TO BE RUDE WHILE THEY DID NOT DO THEY JOB PROPERLY hE EVEN SAID HE DID NOT HAVE TO LET ME ME KNOW THAT ILL PAY IN FULL EVEN THOUGH I TOOK THE PHONE 8SDAYS BEFORE MONTH END....What kind of service is that. soooo disappointed .

0
Replies (1)
Telkom
Telkom's reply21 Sept 2015, 16:01
Official
Hello Bongisamitchell,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM142315

Regards
Luleka
Telkom Social Media Team