Rude Customer Service from Telkom

A letter was sent on the 18th January 2022 for the cancellation of business services. Today we received a new bill which apparently we are liable for. I phoned the call centre to ask where we are in the process and dealt with an extremely rude consultant Babalwa Mjuza. Do you always speak to your clients like that? Shocking, customer service is clearly no priority for Telkom SA.