Rude customer care call from Telkom

I received a cell call from Telkom no: ********** from a woman called Dudu on my cell. When I answered my cell she asked me who she was talking to. I asked who she would like to speak to as I presume that when someone dials my number they know who they want to speak to. She then told me that she does not need my attitude. When I asked her for her name, she was very rude and told me "it's Dudu for the third time". I told her that she's being quite rude. Then she just hung up. This experience was highly upsetting. I've had such good service from Telkom up to this point and this really left a bad impression. The call took place at 9.54 on Tuesday the 10th of July and was made to the following number: ********** . I feel that this person is doing Telkom a great disservice, especially for someone dealing with the public.

Account no: ********** 38771, reference no: ********** 2.

Sincerely Nicolina Meerholz