Rude / confused service from agents

<p>With the large amount of clients, Telecomm service providers will invariably have moments of not so good service. But rude agents are just not excusable. Having issues with Free Me Boost bundle's included Wi-Fi, i called in on 03.01.2017 (ref: ********** 3). Issue was escalated. Responding agent from escalations department was just rude. Same issue happened this month, new agent had exact opposite advise. I'm voting with my wallet, will delete one telkom number every tuesday, which will take 8 weeks. Also, personally got 36 family & friends to sign up/ port to Telkom. Guess you just lost 42 clients.</p> <p>Major tip:Your tag line should read: Today starts Tomorrow!</p>