1 reviews | Active since Jan 2017

05 Feb 2018, 08:56

Rude chat agent

Yogeshnie Naidoo helped me twice. First time - bad attitude, rude, short. 2nd time - didnt even help, just shut down the chat. How unprofessional. Needs training for real as this is unacceptable. I pay for a service, the least I expect is good friendly service when something goes wrong.

0
Replies (1)
Telkom
Telkom's reply27 Feb 2018, 10:32
Official

Hi lune-snyman

Thank you for making contact with us.

We are sorry that you had to experience such bad service, we have sent this to the Online Team to address the issue with the Agents.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,