Rude call centre agent

<p>On the 27/04/2017, I logged a case with Telkom via their call centre ( ref: ********** 9) regarding their wifi hotspot that has not been functional for the past three months and the case was logged with no hussle.</p> <p>On the 29/04/2017 i received a call from their call centre, a lady who said her name was Nwabisa and she was reaponding to the logged case. She then told me that Telkom doesn't provide wifi hotspots and i also don't pay for wifi. Now i currently have three mobile contracts with telkom which i pay monthly.</p> <p>She further went on to say they only provide wifi bundles. I then responded by saying the wifi hotspot is one of the selling points their sales people used to get me to take the contracts and why was that not made clear before i took the contracts. She couldn't give me a reasonable answer and went on repeating one thing and while i was expressing my dissatisfaction she hung up the phone. Number used to call me was ********** .</p>