JM
Juan M
1 reviews | Active since Dec 2010
29 Apr 2015, 14:49
Rude Call Centre agent
Our company has had a issue with an offline ISDN for 2 months and the Call centre agent was rude and hung up on me, This is a bussiness line, so not just ****ty repair service but rude customer. The call was made at about 14:40 on Wednesday April 29 2015 regarding the number ***
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Telkom's replyOfficial
29 Apr 2015, 19:39Hello juanmulder,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107171.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107171.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply29 Apr 2015, 19:39
Official
Hello juanmulder,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107171.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107171.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,