RUDE CALL AGENT

The worst service by a Technician!!!!!! Tshepo Rangoako - I called in for assistance with my WiFi. we have been impacted by the recent floods in KZN and was left without our WiFi. i called in previously over the long weekend and was assisted brilliantly by Ayanda. i failed to get her surname. was so patient and the problem persisted and i decided to call again today (19/04/2022) . i am at work and hubby at home. so i got Tshepo on the line and explained my situation. he said there is coverage in the area and the reason i could not get service was i was logged in as a guest. i said ayanda took me through i know how to go through the steps. i can get my hubby on the line and we could get it done. i think he was tired/frustrated with his job or something but he did nt want to assist me! i asked if he would hold on the line whilst i get my husband on the other line. then he speaks into the call saying " hey this lady is wasting my time" thinking i could not hear him!!!!! we pay for such pathetic products already now we have to deal with pathetic service too!!!! this is my last straw Telkom!!!! I am definitely moving my business! you do not value ME!!!! Pity good staff like Ayanda have to be stuck working for such a terrible organisation!!!!