Rude and pathetic service from Helkom

<p>In brief, I app**** on Telkoms website for my landline to be relocated effective 1 August but had the line cancelled by Telkom 18 July despite me stating to the technician and in my responding SMs that the date is incorrect. After multiple calls to Telkom I was originally promised it would be reinstated within 24 hours but was now told it has been cancellled all together and cannot be reinstated and I will have no service until I move to my new home. Further, I have been receiving nothing but rude service from the most *********** call centre agents (I suppose that's why they will never progress in life) and today I was treated to a double dose of absolutely rude client service - the first agent left me on hold for 20 mins, while the second lady, Kamanther, simply said goodbye and put the phone down in my ear while I was still talking and trying to ask why my line has been cancelled without me requesting this...this after more than 5 years of patronage.</p> <p> </p> <p>I really wish we had alternate choices for decent landlines in SA because Telkom is beyond pathetic and really doesn't deserve to even exist as a business!!! I have never heard one person provide a single positive comment about them</p>