Rude and horrible customer service. *****ing money!

<p>I went into a branch to cancel my landline. The lady helped me and she got all my documentation and sent it through to cancellations cc'ing me. </p> <p> </p> <p>Four months later and I still get bills. I've emailed Telkom multiple times (as I now live in London) and have phoned to no avail. When chatting to their 'friendly' staff online, Nqobile Ndlovu simply told me that I need to go back to the branch and then disconnected.</p> <p> </p> <p>This is the second time this has happened where I was unable to cancel my line with Telkom and they kept chargin me. I will have to take this back to the Credit Ombudsman.</p> <p> </p> <p>Worst service ever.</p>