Rude agent and overcharged

<p>Attention Busi</p> <p> </p> <p><br />I believe you once assisted me with my invoice regarding the spending limit they keep charging me , well guess what they did again after receiving a SMS that they changed it to 0(zero) I don't get the fact that clients always have to complain over the same damn thing </p> <p>I spend literally 37 minutes with a very disrespectful young man on the phone earlier today hoping the matter won't go out of hand I asked for assistance apperantly he couldn't do much he referred me to a store ,when I know I didn't go to the store to change the spending limit they had told him as well he was shouting and showing no respect or whatsoever </p> <p>He cut me while I was talking and said I will log a case I should hold , spend approximately 20 minutes waiting for him this is the case number please see that you get to it I will not be charged for spending limit that I never request as a matter of fact that I changed to zero since 2016 November and again the previous month </p> <p>I hope this won't take two weeks to be resolved like the past case I had now recently # ********** 8</p> <p> </p> <p>Please get the write people who can do the job right there will be less complaint's</p>