1 reviews | Active since Nov 2011
Rude 101
<p>Shocked at how rude people can be.</p>
Hi d.luizinho
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request to confirm the nature of your query when possible. Please include details in your response.
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi d.luizinho
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request to confirm the nature of your query when possible. Please include details in your response.
Regards
Keagan
Telkom Social Media Team
Best regards,
Dear Keegan,
I hope you are well.
Please be advised that I was contacting Telkom about my Mobile 8ta, wi-fi.
I was sent though numerus departments and when speaking to the agents, I was given shocking treatments as to "what do you want".
I am confused as to why I had to go through 4 departments before I got sent to the right one.
How is it possible that when explaining that I am looking for the reason as to why my account was suspended only to find out that it was a back payment from November 2016, which bothers me as I have the money to pay the account and yet nobody from Telkom informs me.
Now I am sitting without wi-fi for the next 7 working days.
Many Thanks
Dear Keegan,
I hope you are well.
Please be advised that I was contacting Telkom about my Mobile 8ta, wi-fi.
I was sent though numerus departments and when speaking to the agents, I was given shocking treatments as to "what do you want".
I am confused as to why I had to go through 4 departments before I got sent to the right one.
How is it possible that when explaining that I am looking for the reason as to why my account was suspended only to find out that it was a back payment from November 2016, which bothers me as I have the money to pay the account and yet nobody from Telkom informs me.
Now I am sitting without wi-fi for the next 7 working days.
Many Thanks