******* TELKOM

So I recently had the pleasure of a visit from a TELKOM field agent who goes by the name Quaraisha(not her real name apparently). She had stumbled on my work place with the intentions of selling TELKOM Lte plans. Being a TELKOM adsl month to month customer I sat around and listened to her pitch. She questioned me around my current package with TELKOM before telling me it's a **** package I am on and how much more effective a 150mbps Lte line would beneifit me. Being on a 10mbps adsl line and immediately jumped at the prospect of a line 15 times faster for the same price I'm currently spending. So yes I said go on sign me up as did a few of my work colleagues. Fast forward 1 week later, I walk into the TELKOM Gateway branch and I'm then told, the line is actually 10mbps with a soft cap of 150gb per month. I immediately ask to cancel the order as I have been mislead and still within my cooling off period, I'm told I have to cancel with the field agent, whos name and company details nobody at telkom could provide. mind you, my adsl line provides a FUP of 900gb and I'm currently utilizing about 260gb monthly. I called up Quaraisha weeks ago and asked to cancel because of being misled. Today I receive an itemized billing regarding the account. U bet I'm not happy.. I call up Quaraisha(who is now known as Ayanda) today and now I'm told to meet her at Morningside to cancel. I'm also told there is a cancellation fee required and guess what Telkom wont help. I am now forced to take legal action against the Ayanda and her **** poor company TELKOM. Anybody else with information on this girl will deeply help