******* Service or lack of

I have been struggling with telkom mobile ever since I took their contract. The first debit order did not go through. i called and enquired then I paid mannually. Now they fixed my bank details which they had taken down incerrectly yet debit order number two did not go through, and as I called a debit order went through and R1498 was debited which is money for two months. They said I had been handed over to their collections department. Anyways same day I get a call to say my account is in arrears, I call again, then they said no all is well. Last week I get an sms I go back to the mobile shop billimng department is called again i am told all is well. Now my service has been cancelled. The first lady from the call centre says it will be returned after 24hrs, second lady I was handed to dropped my call. After a whole hour of holding. i am really tired of this ******* service. This is my working phone today I am going to a site meeting without a phone and no one seems to take me seriously. I am the customer, and I am bee=ing punished fiorst for the incompetency of the system that does not debit on time, then after 5 attempts to sort this out and each time I am promised all is well I end up without aworking pjhone. Telkom your service stinks big time. You keep breaching your own terms of the contract. I want my phone to work or please cancel your contract and let me go back to a service provider that respects their customers, and have working systems in place.