1 reviews | Active since Feb 2011
******* SERVICE
Telkom you are in receipt of FULL PAYMENT of your latest statement and despite informing your Zaira, Sivy, Monique, Sinda and your Escalation Centre of this, you fail to restore my telephone line. You are causing severe prejudice and damage to my business and my staff by your DON'T CARE attitude. You did not even have the common courtesy to give a prior warning of possible suspension, but merely sent an SMS after the fact. Your service is atrocious and again your DON'T CARE attitude and INDIFFERENCE to my request for a reconnection of my line which is FULLY PAID for is telling about your concern (read disregard) for CUSTOMER SERVICE!! Again, my payment details are 22/09/2015 at Pick 'n Pay, Winchester Hills, R1355,00 Transaction ID ***. RESTORE MY LINE IMMEDIATELY AS YOU HAVE RECEIVED FULL PAYMENT FOR IT. YOU ARE CAUSING ME TO LOSE BUSINESS!!<br>
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148463
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM148463
Regards
Luleka
Telkom Social Media Team
