SD
Sheldon D

1 reviews | Active since Oct 2016

10 Jan 2020, 08:44

******* SERVICE

WHAT A DAMN JOKE!!

PURCHASED MYSELF DATA AT 8AM THIS MORNING 1GB - BY 08:15 I RECEIVED A SMS FROM TELKOM ADVISING THAT HALF OF THE BUNDLE HAS ALREADY BEEN CONSUMED, AFTER DOING ABSOLUTELY NOTHING. I THEN CLOSED ALL APPS AND RECEIVED ANOTHER SMS ADVISING THAT MY BALANCE IS LESS THAN 198MB AFTER SEEING THIS I SWITCHED MY DATA OFF COMPLETELY, 5MIN LATER I RECEIVED ANOTHER SMS ADVISING THAT MY INTERNET ACCESS HAS BEEN PAUSED.

I THEN CALLED TELKOM CUSTOMER SERVICE AND WAS ADVISED BY AN AGENT THAT WE WILL NOT BE ABLE TO ASSIST I NEED TO CALL BACK IN THE NEXT 2 HOURS.

THE WORST SERVICE EVER!!

I WOULD LIKE TO BE REIMBURSED !!!

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