******* ******* *******

I have a supposed 10mb/s adsl line which currently runs at 1mb/s(not bad to pay R799 a month for 1mb/s) even before it dropped to 1mb/s I would be lucky if I get 5mb/s. After many times holding on the line for about an hour on end without getting even a response from anyone. Even trying the "Top class" chat services offered by Telkom, which by the way will only tell you to phone them directly to get help. I have no more other ways to vent my frustration at the poor service delivery offered by Telkom. It is just utter *******. Well I suppose you can say that Telkom's business model is a pretty good one, considering that they get paid for doing nothing at all. Hopefully there is someone at Telkom that can find the time from their busy schedule consisting of who knows what they actually do to read this and maybe just maybe might be able to assist us(not holding my breath at all).