RA
Raeez A

1 reviews | Active since Nov 2016

09 Dec 2016, 10:17

*******, Pathetic service!!

<p>This is the 4th or 5th month that i am still having terrible service from this pathetic company..I have called the call centre numerous times, used twitter, facebook, every possible way of contacting you'll.. Last month i posted here on Hello Peter, I was conacted via email by a gentleman named Gareth, My emails are now being ignored by him regarding this problem, I am getting no feedback from him or Telkom . Telkom are taking no steps in these past months to solve this situation..waiting for this amount of time for my internet line to be fixed is ridiculous..I am paying for my service and i expect Telkom to reslove this now! I am fed up and frustrated !!</p>

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Replies (1)
Telkom
Telkom's reply09 Dec 2016, 14:45
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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