CM
Craig M

1 reviews | Active since Nov 2011

23 Jun 2017, 11:17

******* mobile network

<p>You guys called me in February 2015 I took out a contract of R179 pm...in February 2017 I called to cancel this contract I was told it will be canceled now I'm still getting a statement with that mobile services. On top of that in the same month I was called to take out the router and was told that I will just pay 150 or rather 149. I even asked the agent no extra cost no nothing hs exact words were no just the 149 if it's not 149 going off on your account they can speak to me. You record all your calls right so pls confirm this because I swear I will not pay more than that, only after my account came I realised this was an open line after I asked the agent who sold me this ****. So I keep reversing on my bank account. And it keeps charging me...I don't mind paying but I won't pay for that lies you sold me I didn't sign for anything of that contract it was done telephonically so please go back to that recording and pls cancel that old contract because this is bull**** Telkom mobile is a **** service.</p>

0
Replies (1)
Telkom
Telkom's reply26 Jun 2017, 11:30
Official

Good day Craig,

We have logged and sent your query to our Billing Team for further assistance, feedback will follow.

Your case number is ***2.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,