SvZ
Sheri-Lee van Zyl
1 reviews | Active since Sept 2013
14 Mar 2016, 14:29
*******
ADSL line went down - reported 1st March ref 698CRK010316. Telkom said it was fixed on 5th March - it wasn't. Relogged the complaint - ref 175CRK050316. Not heard a thing since. Called a few times and it's always \with the Engineers\" or \"with technical\". Why am I paying for a service that I'm not receiving? This is not the way to run a business. Service is a disgrace but nobody at Telkom seems to care."
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Telkom's replyOfficial
14 Mar 2016, 16:09Hello SherivZ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM212878
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM212878
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 Mar 2016, 16:09
Official
Hello SherivZ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM212878
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM212878
Regards
Luleka
Telkom Social Media Team