ZR
ZELDA R
1 reviews | Active since Aug 2012
12 Feb 2018, 11:21
Router Connection
Hi
We have just moved from Webafrica to Telkom and since we have moved in January we have not been able to use our wifi because they cannot connect use because we are not using their router. I find this not fair as Webafrica was able to connect us with the same router without any struggle. Why is Telkom no able to assist us. Are they telling us to go back to Webafrica?
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Telkom's replyOfficial
08 Mar 2018, 07:39Good Day
Thank you for allowing us the opportunity to assist further on your query.
When I check directory number *** it shows that it is already connecting with a Telkom account to the internet. If you still have issues, do not hesitate to contact us.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply08 Mar 2018, 07:39
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
When I check directory number *** it shows that it is already connecting with a Telkom account to the internet. If you still have issues, do not hesitate to contact us.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,