Round 2 of the worst service ever!

<p>As always with any problem its starts with the call centre consultants dropping the call and passing the buck.</p> <p>Then managers in the call centre "Khutala Ndletyana" making empty promises of having alternative connectivity solution - but when I arrive at the branch, no such options are available as per the Kenilworth Telkom Branch.</p> <p>And then the online chat consultant "Akhonke Dumisani" tying to brush me off refusing to give me a managers contact information or even email address and stipulated that there is no turn around time, i.e they need not be held to a time line to fix the problem.</p> <p>Hence my subject title of this being "Round 2" - since the last time it took telkom 2 weeks too have the problem resolved.</p> <p>No one takes responsibility, follows up or is willing to in the extra effort to make contact with other departments to get results. Telkom is trully failing us just like our government.</p> <p>I not even sure if telkom has anyone reading these complaints - if there is anyone that is willing to help, pease do something to fix this.</p>