Rotten Service From Telkom Mobile

Good Morning<br> <br> Since beginning of this year, I am experiencing major problems with Telkom Mobile and I am cannot speak t the billing department myself to point out there error. They have a screens before them, for example, the call centre and the number is 081180.The call centre cannot assist or correct the errors of billing dept.They always listen to your complain and escalate the complain to the Billing Dept who doesn't ever get back to us and the problem never resolved.Firstly, at the beginning of February 2016, Telkom incorrectly debited my account for R 8 000.00.All my other debit orders could not go off because of Telkom error. I have to pay R 200.00 on my cheque account for every unsuccessful debit because Telkom have taken the funds.When I enquired, they billed me for an upgrade ad not a migration to a higher plan.They also billing me for having two phones when I only migrated my lower plan to a higher plan ad for that I should not be charged.They did reimburse me but I'm not sure if they gave m all that I should me given back because they are so *******ed.Now, on for the month of March, Telkom Mobile have suspended my service after my account is paid and up to date.