Rotten service from Telkom

<p>In the month of Feb Telkom was running a 15Gb special and I was so excited about it, so around 24 -25 Feb I app**** for it. The lady I spoke to assisted me with the application, she sent it for review and I was told I qualify. Then I waited for the router and sim card to be delivered. To my surprise two weeks passed money was deducted from my account but my parcel nothing dololo. I phone Telkom, to speak to an agent which I had to hold the line for an hour before getting help, I wanted to find out when will I get my parcel. A case was opened ( ********** 8) which later that day I received a sms saying it has been resolved. So I thought to myself that wow finally I will receive my parcel. Days went by and nothing I phone again I was told my parcel is with the courier company I should expect it Monday the 20th of March, I got excited. I waited but nothing no communication from Telkom or the courier company. A whole month passed and mind you money had been deducted from my account. I called again to enquire and there is always a new story and right now I'm ****ed because I have not received my parcel till today. I chose Telkom because I thought they were a reputable company, clearly I was wrong. I'm warning people out there to be aware of companies like Telkom they will lure you with good deals and never meet their end of the deal. And dear Telkom I don’t need your ****en sorry all I want is my router and sim card end of story, let me know if you can’t deliver I will make it easy for you and cancel the deal and you pay back my money.</p>