1 reviews | Active since Mar 2009
Roll on the day when anothertelephone operator rolls out a credible fixed line network
<p>Dealt with Lungelo on your call centre. Very pleasant . He could not assist me. He Could not give me an email address for the billings department could not give me a direct telephone number for the billings department. Typical call centre response. Could not request buillings department to call me. Not a good customer experience. Roll on the day when another operator rolls out a credible fixed line network</p> <p> </p> <p>Went to the telkom store in rosebank to acquire a router. Nothing in stock</p> <p> </p> <p>Does Telkom actually want to do business </p>
Maybe now is a good time to point out that your number 10210 was not working on Friday evening and Saturday Morning when i tried to call from my number ********** and yet it worked when called from my cellphone. Your employeee on Saturday morning was advised of this and said numerous other customers complained about the same problem. What sort of refund should i receive for spending 45 minutes on a cellphone where the call are not free because your service on 10210 was not available from my home phone number
Maybe now is a good time to point out that your number 10210 was not working on Friday evening and Saturday Morning when i tried to call from my number ********** and yet it worked when called from my cellphone. Your employeee on Saturday morning was advised of this and said numerous other customers complained about the same problem. What sort of refund should i receive for spending 45 minutes on a cellphone where the call are not free because your service on 10210 was not available from my home phone number