Robbing the public

In early December 2017 I filled out the forms to cancel my line and service with Telkom. I used to pay a fee of about R550 per month for my line and data. I received an email verification from Telkom saying that my line would no longer be active by the end of December which is when I paid my last bill with them. Every month ever since I am being harrassed by Telkom to pay my bill. I was contacted by ********** and asked to pay the outstanding amount. I explained that I had cancelled in December and that my line was discontinued but im still getting charged, he said that he would escalate the matter, after multiple emails with Piet, nothing has been resolved and I have just been billed for R1400 for god knows what. Just another example of a SOE with pathetic service delivery.