MJ
Melissa J

1 reviews | Active since Sept 2016

26 Feb 2018, 09:32

Robbing me blind for services I do not receive!!

Good day

I had to wait a month for my Telkom line to be active....even though according to the many sms's from our friendly service provider telling me that my line is active....there was not even a dialing tone on the phone. I reported it time and again even went in to the Telkom offices, but all I was told was that a call will be logged. OK fine, so it was and scheduled according to the operator for the 12th of February. No one came. Didn't even phone. I then had to re log the call. My line was fixed on 24 February. At last.

Telkom you billed me for a full month and more...for what? I did not make use of your services..... Now after phoning your call center I have to pay for your no service otherwise you are going to suspend my service. Really. I will not pay for something I did not receive.

I am suppose to receive a LIT box.... I haven't. I am supposed to receive a sim card with an additional 2GIG data.... I didn't. When will you start delivering service so that I can start paying for services I am actually receiving??

You are ridiculous!

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Replies (1)
MJ
Melissa J's update07 Mar 2018, 07:31
Reviewer Update
Good day Ilhaam Any news on my LIT box and 2GB sim?? Please revert back to me ASAP....