ROBBING

I had the worst EXPERIENCE and Telkom is making me go into the new year with anger , frustrations, no number and disappointments .

I received a text message on my sim card stating that my account has been recharged with R355.00 airtime even thou I am prepaid and its been deducted from my acc.

I then borrow a car to go to the waterfront pass 6 to sort this matter out. I come to the kiost and they inform me that there is nothing they can do for me after two of the consultants laughs at my matter and I look at them and tell them this is not a laughing matter.

The female then tells me all she can do is open up a case and they will contact me in 2-3 days besides that there is nothing she can do for me. (forgetting the inconvenience I had to go through to get there just for them to laugh at me and tell me that there is nothing they can do

I then go the next day to a different branch in town AS i HAD NO SERVICE for more than 12 HOURS .The consultants are pathetic with their customer service and sending me back and forth.

I got fed up and requested to speak to the Manager which was Okay, He then told me that They did a sim swop for me ( WITHOUT MY CONSENT) !!!!!!!!!!!!! PLEASE TELL ME LIKE WHY THE **** WOULD THEY DO THAT ?? therefore i need now a ID and **** to do a sim swop. I have a small business so bear in mind that i am unable to get a hold of into the FREAKING NEW YEAR SO PLEASE TELL ME WHO WONT BE UPSET !!!!!!!.

Its a prepaid sim card and now that its out of service how the hell must telkom phone me !!!!!

********** 247 ********** 303 Shaheed( Who opended the acc )