*******!!!! Worst customer service!!!!

Absolutely disgusting!!! My contact is R180 and I make manual payments 10 days before deduction date as I was told to do so so they do not debit from my bank, as they were messing around and doing as they please in my account, yet this month I'm debited R590???.. Call the call center and they say the manual payment reflected before the deduction n it was a system error which caused the debit to go off and to debit the wrong number.. And then she turns around and says I have to wait 7 working days they cannot refund me. I ask to speak to manager n she tells me it's not possible. I ask if Telkom will be liable for my bank charges if I reverse and I'm told no I have to wait... So they have a **** system and that is my problem

It's a pity I cannot rate them a zero here! Telkom is a nightmare Stay away from these daylight ******s!!!!!