RN
Ralton N

1 reviews | Active since May 2013

04 Feb 2016, 15:46

******s and Cons

iv moved house months ago, my telkom line was moved, then all of a sudden i was on a contract 24 months, iv contacted them as they can see on there system for several months now, they said my billing will go back to month to month and it will reflect on my statement, well it still does not show any changes so why does telkom kepp lying and manipulating me as a customer. i want my account back to month to month end of business friday 05.02.2016 and you will send me a updated statement to proof the reflection of the change.<br> <br> iv gotten a demand letter from telkom for R620. only god know why they send me that after last months bill was payed in full i have my POP if you want that then please tell me and ill send it, call your dogs (lawyers) and tell them it has been payed last month alread. and i want a letter to say or email it has been corrected or i will take this matter further im so sick and tired of always begging and pleeding telkom to do right by customers but it comes to a point where u get fed up and im fed up. so if nothing gets done on your side i will take telkom to court then we will go and sort it out in court!!!!<br> <br> Do your jobs properly thats what you get payed to do!!!!

0
Replies (1)
Telkom
Telkom's reply04 Feb 2016, 16:08
Official
Hello raltonv,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM196859

Regards
Luleka
Telkom Social Media Team

Best regards,