****** Customer

Item: Telkom
Rating: 1
Author: nitin S

Telkom is the most Pathetic service I have been through. I have opted for R529 Per MOnth 4mbpz unlimited fibre line. But always I am getting bnills way higher than this. Last month inspite of issues, I have paid R 1944 and again This time they gave me bill of R818. I am not going to pay this bill now by anymean. They are the hell of a sevice provider. Also, No solution being provided. I have send 4 emails in last 3 days. No correction at all.

Helpful (0)

Replies (3)

nitin S's updateReviewer Update

21 Sept 2018, 10:53

Still no revert from Telkom....Neither they do any correction in BIll and then they will charge customer for late payment. I do not know what can be more pathetic than Telkom.

nitin S's update21 Sept 2018, 10:53

Reviewer Update

Still no revert from Telkom....Neither they do any correction in BIll and then they will charge customer for late payment. I do not know what can be more pathetic than Telkom.

nitin S's updateReviewer Update

25 Sept 2018, 16:33

No Solution as yet from Telkom...Pathetic as always.

nitin S's update25 Sept 2018, 16:33

Reviewer Update

No Solution as yet from Telkom...Pathetic as always.

Telkom's replyOfficial

06 Oct 2018, 07:35

Good day nitin1985s

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Telkom's reply06 Oct 2018, 07:35

Official

Good day nitin1985s

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

****** Customer

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