****** By Telkom

I have been struggling with Telkom since 2019.I took a Wifi Router on contract paying R139 per month,it was fine until I saw an advert of 2 cellphones a P300 and another cellphone for R499.I app**** and was approved,they told me that I need to have R499 in my account in order for them to deliver my cellphones.A debit went through but no phones were delivered and had to call them numerous times only to be told that one of the cellphones was discontinued so I must take only the P300 for R499 and had to cancel and ask them to refund me my money.I struggled to get back my money and visited their store in Promenade Mitchels'Plain where I was advised to REVERSE the payment and after I reversed the payment I was billed R499+R139 I queried this but not assistance was forthcoming which I eventually reversed and from there it have been growing every month,recently they debited a R1043 from my account on the 30th April 2020.

This have a bad reflection on my credit record and have to pay the bank R40 for the reversal and if they debit while I had no funds in my account I get charged R115 or more by the bank.

I need help asap.

Kind Regards Luyanda