****** by Telkom

I have telkom prepaid wifi. At first my data bundles lasted as expected. At some point, things changed. I would buy 3GB and it would end within a week even though I mostly used them for whatsapp only. I stopped uisng it for a few months. Yesterday the 18th of December, I bought 1GB after 12PM. All I did was use it for whatsapp, read less than 5 emails (without attachments) and then next thing i'm getting a message saying my bundles have depleted. I was so shocked. I called telkom call centre and spoke to Thato (who did not want to give me his surname even after he admitted that there were many Thato's in their call centre). He first said he can't tell me what happened to my data bundles. Next thing he said he will read my record for me. The first thing he said was tell me how my data usage was at 10 am 18 December, I informed that is wrong info as my wifi has been off for few months and was only turned on on the 18th of December after 12PM. I feel like Telkom is robbing people, I think they try to get their money for selling cheap data by overcharging people, I will never use telkom again. THIS IS CALLED *****ING!!!!