****** by Telkom

I had signed a two year contract with Telkom mobile for a 50 Gig Data package at R699 only to be offered a better deal from another service provider at less than half of that amount. I cancelled the contract in May 2017 and was told that I would have to pay a R1600 penalty to cancel the contract, to which I agreed. It is December 2017 and they are still trying to take money from my account. I have numerous references that just tell me that someone would contact me to no avail. I constantly have to go into the bank and reverse the transaction which is costing money but no one seems to be interested in sorting this out. This pathetic excuse called customer service by Telkom makes them just another big company trying to rob the working class South African.