<p>I took out a data deal on the 10/02/2017 forR149/month for 5 gigs of data and 10 gigs after12pm. </p> <p>My first bill i was charged R80 odd rand more, which i paid, even though , iknow there was NO WAYS, I COULD USED THE DATA QUOTA,then went into the Fourways branch to querie.</p> <p>I was told that i need to have the spending thingie cancelled, which i did.</p> <p>Tried to use my data, was was told i had none left.???So, ididnt use it for the month.</p> <p>I again went into the same branch, to querie, yet again.My next bill i was charged another amount of R500. They put in a complaint and i am still waiting for my account to be sortred out, but NO JOY.</p> <p>On the 2/04/17 i removed my simcard to see if i would still be charged for extras.</p> <p>I received another bill for R200 rand on top of my regular bil. NO surprise.</p> <p> i again went into the branch and handed my modem back, my simcard was cut up in front of me.</p> <p>filled in a form to cancel the deal as i am not prepared to pay for aservice i have not received.</p> <p>I continue having a debit order go off my account after putting a stop on the withdrawal .</p> <p>The last number on the reference number is changed every month, so the debit goes off evry month. </p> <p>They do not have the authority do as they please.</p> <p>I NEED THIS PROBLEM SORTED, AS I , AM LIVERED and cannot waste time going to the branch every month.</p> <p>What do i do???</p> <p>I have </p>
HI michele-olsen
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HI michele-olsen
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