1 reviews | Active since Apr 2018
Roaming on telkom tower
We purchased 15gig data through *123#, but cannot use the data as you have to be on a Telkom tower, which we do not have in our little town, we can only roam on MTN. According to telkom this is now our problem, after several calls we are still waiting for someone in management to phone us back. Nowhere it is stated that you have to roam on a telkom tower, the fact that there is no tower is sad as there are so many people using telkom mobile
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,