TS
Tanya S
1 reviews | Active since Sept 2010
05 Apr 2015, 11:51
ripping people off
They sent me an sms on 31st Mar saying if I recharge between 31 Mar to 5 Apr then I'm guaranteed a free gift! Well I recharged with R20 an a BIG FAT NOTHING!!! Called their 180 number and this two guys I spoke to telling me nonsense and making me a **** saying that the sms says you must reply yes to receive this free gift which it DOESN'T! The 2nd guy said he can see it sys you must reply!! They *********** people with lies and empty promises!!! Tanya ***
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Telkom's replyOfficial
05 Apr 2015, 11:59Hello Poenoe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101333.
We apologise for any inconvenience caused.
Regards,
Wesley Arendse
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101333.
We apologise for any inconvenience caused.
Regards,
Wesley Arendse
Social Media Team
Telkom's reply05 Apr 2015, 11:59
Official
Hello Poenoe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101333.
We apologise for any inconvenience caused.
Regards,
Wesley Arendse
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101333.
We apologise for any inconvenience caused.
Regards,
Wesley Arendse
Social Media Team