*********** clients - TELKOM MOBILE

I took out a new contract in December 2018, I indicated to the consultant that I cannot afford to pay any additional cost, I would only like to be billed for my subscription fees monthly. In January 2019, I received a bill to the amount to R 1,000.51, I then called the call-centre and asked them to re-active so that the subscription amount only debited, in February the deducted R 1,159.00 again. I went into the branch on 06/03/2019 and they advised that they cannot assist with billing an agent of the billing centre will contact me. Telkom I want my money back. It is not my error that you staff cannot listen to their clients! I want my refund back asap - MY PAYMENT SHOULD JUST BE R499.00 PER MONTH, CORRECT THIS!