Ripping me off!

<p>I took a contract cellphone (samsung S5) with Telkom in 2015 and i was due for an upgrade this year in 2017 June which i didnt renew and gave a month's notice when i took this decision as agreed between myself and Telkom. The debit order date was the 27th of each month and all was well up until the last 3 months. They no longer debited on the agreed date and as a result thier debit orders would bounce and i would have to pay bank penalty and Telkom penalty fees. I phoned telkom on several occassions with no luck of this being resolved. There are no follow-ups on my case i am transfered from one agent to another. They are still deducting from my account and ridiculous amouts that they can't even explain themselve. This is so annoying and irritatting because its messing up my credit record. </p>