********** by Telkom

I signed up for a 4Mbps ADSL service from Telkom. I have had continuous problems with download speeds and the quality of the service. Their call centre is useless as I had to hold on for an average of 45 minutes before speaking to a call centre agent. I have logged numerous faults via the call centre as well as at the Telkom stores in Greenstone Mall and Fourways. I eventually had enough and cancelled my ADSL subscription. I was amazed this morning when I received and e-mail from Telkom with a bill for R1600-00.<br> How is it possible that I am charged for a service that never worked properly for 2 months?<br> <br> I was prepared to pay for a 4Mbps service and not 200kbps. I have been **********.<br> <br> I am very disappointed with the level of service received by Telkom and will never again sign up for and service offering from them.<br>