1 reviews | Active since Sept 2015
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After cancelling my contract due to bad reception on the very day i took it out. I was charged 2 months instalment's for a modem which was lying at the Telkom branch with the sim. after countless calls to the call center agents , supervisors and management , not forgetting emails and hello peter complaints the contract was cancelled after 3 months and a refund was given after a month. this month Telkom now charges me a cancellation fee of R900 after being told the will be no cancellation fee. no one seems to understand why and no one can resolve the issue. honestly they are the biggest ********* who even tell you how much they gonna steel and you cant do a **** thing about it. this is the second time i have to put this complaint up because i still did not receive any feedback from the previous complaints. kindly resolve issue.<br>
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM150265.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM150265.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
