1 reviews | Active since Nov 2015
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To whom it may concern. <br> After payment of october account I received a notification that I must pay R500 to stop my service.from being suspended I know that R70 was outstanding due to late payment advice and was going to settle it but when I received notification about me having to pay R500 I did not pay anything further as it was not the correct outstanding amount. It should have been R70 Today you send me the following \Reminder: Our records indicate tel no is in arrears with R70.57. Please pay immediately to avoid suspension. But the service has already been suspended for the past week and a half "Now all of a sudden its the correct amount but I have not been able to do business via my computer due to you not knowing what you are doing in the accounts dep. R500 then R70. The buck stops here im going to expose you for the way you do business I have lost income due to your incompetence this is not the first time and I have all the proof. Now I am advised that if not paid in 48hrs it will be handed over. To attornys for collection. Please explaine why differnt amounts are given on your notification sms. The only reason for non payment of the R70 was bill was not sent to me."""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168851.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168851.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
