********** ????????????

My landline and ADSL has been giving me problems since January 2019,I phoned countless times complaining about both landline and ADSL, in late April or early May I had a technician come out to sort out my landline, however, the ADSL still gave me problems working for a day and then back to square one. I went into Telkom office in Smith Street, Durban to have the ADSL disconnected as I was paying for nothing, I was informed that it would take a month and by the end of the month my service will be disconnected and due to the fact that I was not getting the service, Telkom would credit my account for a month on the ADSL and I would have a credit for the months that I had paid for the landline and it was out of order. Today I get a bill for over 3k and my service is still on.