EM
Evelyn M

1 reviews | Active since Aug 2014

18 Jun 2018, 09:36

**********

So after laying a complaint with Telkom Mobile about my billing, they continue to deduct money from my account for their own mistake.

Spoke to Nosipho Mkhwa**** - 17 April 2018 to reduce the limit to R250.00 Called on the 12 June and spoke to Kwazi and he confirmed that it was not set.and he will set it - received an sms confirming that it has been set Called on the 13 June 2018 and spoke to Nothando Sokhulu who logged a call with the Billing department - reference number 2 **********

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Replies (1)
Telkom
Telkom's reply29 Jun 2018, 09:24
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,