1 reviews | Active since Aug 2014
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So after laying a complaint with Telkom Mobile about my billing, they continue to deduct money from my account for their own mistake.
Spoke to Nosipho Mkhwa**** - 17 April 2018 to reduce the limit to R250.00 Called on the 12 June and spoke to Kwazi and he confirmed that it was not set.and he will set it - received an sms confirming that it has been set Called on the 13 June 2018 and spoke to Nothando Sokhulu who logged a call with the Billing department - reference number 2 **********
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
