Ripped of by billing department - day light *******

I am doing business with telkom since 2019. I now have 3 mobile lines and a data line. I got a flip 4 on a black Friday deal for R799 @ 24 months in 2021, so since may 2024, they have been billing me with from R799 to 850 the next month right up to R971 for the last two months, but here is the thing, I have not been using the flip for a year and I don't even use the benifits of the line for the last year. How does it jump from a 24 month deal and now that I am almost done, they charging me what the original deal would have been, and I am paying for insurance too. My data line R 199 for 80gigs to R377 how does that even happen, I have never finished 80 gigs since I have it. I called the billing department last month and they said we will fix it and credit you, my new statement is a copy and paste of last month. So if I don't pay, Telkom will get a million people calling me for late payment, but they are happy to bill me for things that does not make sense. If you put your stuff up with 6% even then you still over changing me for a contract that is binding for 24 months.

I am highly irritated, that your service is so bad, it is disgusting to put it lightly but you happy to just bill incorrectly. Shame on you!

I want to cancel my debit order, I want to cancel my insurance with you. If I had enough money cancel all my contracts and go to another mobile company that will value me as a customer that never missed a payment. Right now my bill was R 2400 it jumped to R 2900. Telkom I need you to fix this ASAP. Kind regards se gat.