ripp off - Telkom internet

Good Day<br> <br> Re: 011 854 - 2747 (ADSL Line)<br> <br> I have logged a call last week Thursday as well as Friday with the call centre with regards to the line speed I am receiving from Telkom. The agent assured me the call would be logged as she also tested the line and instead of getting 4 meg I am getting around 1,4 meg line speed. I have not queried this previously as I was not using my internet much and this can be verified from the past records as well.<br> <br> I am not receiving any response with my query and yet I am being billed the full amount on a monthly basis for something I cant use. ????<br> <br> this is now a pure ******* as with all fairness I am not getting what i have paid for. <br> <br> Please this was to have been escalated to higher technical as per the agent and up to date have received any call, sms with regards to the issue.<br> <br> This is a real **** from Telkom and should be published in the newspaper as well as 702<br> <br> Regards