*******s

On 25 May 2020, Telkom debited my account for R615.48. On the 1 June 2020 Telkom generated a bill showing the R615.48 as unpaid and to be debited at the end of the month again together with R200 some odd for non payment. After numerous frustrating call to Telkom and waiting for over 30 minutes each time then speaking to consultant and getting no joy I eventually went into Telkom at Pavilion. The consultant agreed that Telkom has debited my account for R615.48 but said it is strange as they don't know where the money went therefore it's not showing. How is this my problem? I did not directly pay them, Telkom debited my account themselves and the money has left my account. My contract with them has also come to an end which was a mission to have cancelled on completion as well. I have wasted a lot of time trying to sort this out and even then tried to find an e-mail address to send through my statements etc but could not get one. If Telkom debits again when they should not, it will take forever to get the mo e.g. back from them if ever. I know of people who are waiting still for their mo e.g. back from Telkom and its going I to years for them now. Some people may choose to ignore or forget it as its "not such a big amount" to loose time at work for , etc, but if you add all the money from people that Telkom is taking like this How much money are they making at the peoples expense? Very disappointed and upset with Telkom.