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David B

1 reviews | Active since Jun 2020

05 Jun 2020, 08:50

*******s

For anyone who plans to take out Any contract with telkom needs to think twice, they are a ***** and a *******. I am sitting with a WiFi bill of over R5000 for services that they have not rendered. I have lodged a dispute to sort the billing out but with no avail, instead they will send you from pillar to post and give you different answers, and when you try to cancel the contract on their website you can not do that because your services are been suspended and for them to accept your cancellation you need to pay All that outstanding amount that they sad you used. What happened is that I went to 1 of their stores to open a WiFi account for streaming and what they did they advised me to take out the 120gb contract which is 60gb during the day and 60gb for night surfing, of which I can't understand why should they split it coz who in his right mind will wait until 12 o'clock midnight to make use of that other 60gb, and while we where watching Netflix that same day when they activated the WiFi the 60gb for during the day where depleted, but it was meant for a month, so I went back to them and complain and we decided that I will take out an uncapped WiFi contract for R800+ and that was in the middle of the month, and when the bill came I was charged for the previous contract But I cancelled it, so I didn't pay that bill and the new contract was suspended until to date, now this is the best part, They telkom keeps on billing me R800+ every month and when I ask them why they doing that they tell me that they allocate me data, BUT the services is suspended, I WILL NOT PAY that R5000+ because they have NOT rendered the services as they claim that they have...SO people, DON'T try and make use of their services, you will be ever sorry

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