*******s

In September 2013 I app**** for the telkom internet wi-fi package. I then decided that I will keep the internet line but cancel the data as I wanted to use the data from mweb. I called in December 2013 to cancel the data bundles<br> which they were billing me R86 for. in Feb 2014 I called again to cancel the data but they sent a tech regarding a faulty line. I advised them that I wanted to cancel the data and did not need a tech. I sent an email to 10210. U cant call anyone to complain to but given the email instead. Spoke to someone in Jan 2015 and she said that she will forward my query to the data dept. When you try to call 10210 you hold forever. They are charging me for data that I have not been using for more than a year now and I want all my money back the same when they send a statement they expect payment. why is it that no one can assist or understand the problem and have it resolved. Telkom is truly pathetic.