******* Telkom

I have been a loyal customer to Telkom for more than 5 years now, Not once can they say my payments was not honoured, I am currently using the 8ta LTE package, Two years ago I was trying to move my line and after a very long and grue-ling wait for my line, I had to find out there is supposedly no ports, so here I am forced to go for an alternative, so fine, I go and get the mobile package, (note that I am on pre pay here, every month on the 15th they take my money for the next month), now I am trying to secure a line and data package from them and suddenly I have to pay R700,00 deposit due to my supposed credit rating. I speak to a lady at billing she can't find anything on the system, but yet I am receiving sms's telling me I have to pay this R700,00. She gave me a ladies name to contact, this said lady rudely tells me she has nothing to do with this and she can not help me at all and besides it is not her job to correct this. I must call the billing department back, only they can reverse this. So please can someone tell me what the *** is going on? I have 2 different reference numbers *** and CM 447072